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Privacy Policy

Introduction

At A1 Teaching & Learning LTD ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services.

Personal Information We Collect

We may collect the following personal information from you:

  • Contact Information: Name, address, email, and phone number.

  • Course Information: Details about the courses you enroll in or inquire about.

  • Payment Information: Billing address and payment details when you make a purchase.

  • Identification Documents: ID proofs if required for course registration or certification.

  • Employment History: If necessary for specific courses or certifications.

How We Use Your Personal Information

We use your personal data to:

  • Provide Services: Enroll you in courses and deliver educational services.

  • Communicate: Send updates, confirmations, and information related to your courses.

  • Customer Support: Assist with inquiries, requests, or issues you may have.

  • Compliance: Meet legal and regulatory requirements for certain courses.

  • Improve Services: Enhance our offerings based on feedback and usage patterns.

  • Marketing: Inform you about new courses, promotions, or events (you can opt-out at any time).

Sharing Your Personal Information

We may share your information with:

  • Service Providers: Trusted third parties who assist in operating our business (e.g., payment processors, email service providers).

  • Regulatory Bodies: Certification or accreditation organizations as required.

  • Legal Requirements: Authorities if required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to correct any inaccuracies in your information.

  • Deletion: Request the deletion of your data where applicable.

  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at Info@a1tl.co.uk.

Security of Your Information

We take reasonable measures to protect your personal data from unauthorized access or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Website Analytics

TWIPLA is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at Info@a1tl.co.uk

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